Care plans

A sample report.

Every site on a care plan gets one of these at the start of each month. This one is for a made-up company, so the numbers are invented, but the detail is exactly what you’d get.

Monthly care report

northbridge.example · August 2026

Sent 1 September 2026

All clear, one decision needed

A quiet month. Everything was updated except one plugin, which we held back because its update broke the homepage on phones. The site was down for 9 minutes when your host restarted its network overnight. There were no security incidents, and pages loaded a little faster than in July.

Updates

Each update was applied to a staging copy first, checked with before-and-after screenshots and a test of the forms, then applied to the live site.

WhatVersionResult
WordPress7.0 → 7.0.1Applied
Northbridge theme2.4.0 → 2.4.1Applied
Contact form plugin5.9 → 6.0Applied
SEO plugin25.6 → 25.7Applied
Slider plugin6.7 → 7.0Held backBroke the homepage slider on phones in our visual check. Waiting for the author’s fix.
18 other pluginsMinor updatesApplied

Uptime

12 August, 02:14 to 02:23. Your host restarted its network during planned maintenance. We checked the site as soon as it came back. Nothing for you to do.

Backups

  • A backup every night at 02:00, copied off-site and kept for 30 days
  • Restore test on 14 August: the whole site restored to staging in 11 minutes, with the homepage, forms and admin checked

Security

  • 1,284 login attempts blocked, most of them against the username “admin”, which doesn’t exist
  • No unexpected file changes
  • A former staff member’s administrator account removed, with your go-ahead
  • SSL certificate renews automatically on 18 October
  • Domain registration renews on 3 March 2027

Speed for real visitors on phones

Largest Contentful Paint
1.9 s Good, down from 2.1 s
Interaction to Next Paint
140 ms Good
Cumulative Layout Shift
0.03 Good

Google Search, last 28 days

Clicks from Google
4,210 Up 6% on July
Times shown in Google
96,400 Up 4% on July
Pages indexed
142 No change
New “not found” errors
3 All redirected to the right pages

Small jobs done

  • Opening hours updated on the Contact page (2 August)
  • New team member added to the About page (9 August)
  • Quarterly results PDF uploaded and linked from News (21 August)

Needs your decision

We recommend replacing the slider plugin. It hasn’t had a meaningful update in 14 months, and this month’s update broke the homepage on phones. A simple block built into the theme would do the same job with nothing extra to update. It takes about two hours. Reply to this email to go ahead.

Coming up

PHP 8.2 stops getting security fixes on 31 December. We’ll test Northbridge on PHP 8.4 on staging in October, and switch the live site in November once everything checks out.

Questions about this report? Reply to this email or message us on WhatsApp.

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It comes with every care plan, along with the updates, backups and monitoring behind it.

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