Find it before you remove it
A clean-up starts with working out what got in and how, not with deleting files. Until you know the entry point, removing the payload only buys time until the same door is used again.
News publisher · Ghana
A Ghanaian publisher came to us after a compromise. We removed the malware, cleaned up what it left behind and hardened the site against a repeat. They have not agreed to be named, so nothing here identifies them.
A clean-up starts with working out what got in and how, not with deleting files. Until you know the entry point, removing the payload only buys time until the same door is used again.
Once the site was clean we changed every credential, removed the abandoned plugins and themes that gave the attacker somewhere to hide, and locked down the file permissions and the admin surface.
File-integrity monitoring and scanning went on afterwards, so a change nobody authorised is noticed rather than discovered months later by a search engine.
The compromise was tracked to its source before anything was deleted.
Injected code, backdoors and unauthorised admin accounts cleared out.
Credentials rotated, unused plugins and themes removed, permissions and the admin surface locked down.
File-integrity monitoring and scanning so a repeat shows up immediately.
Sites that arrived broken or compromised, fixed and then kept healthy.
Tell us what you have and what it needs. We'll be straight about whether we're the right fit.
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